Which is better HubSpot or Zendesk?
Zendesk is a customer service platform built for the customer experience. HubSpot is primarily an inbound marketing tool that dabbles in customer service.Generally: Yes, many customers like and some love HubSpot. It works in the sense that it's a set of tools which help integrate, automate, streamline processes in marketing, sales, customer service.Overall, Zendesk is equipped with all the essentials to provide prompt, omnichannel, and context-based customer support. Much like Zendesk, HubSpot streamlines customer inquiries across email, live chat, and social media within a unified interface.

Why is Zendesk so popular : Businesses see Zendesk as a better alternative to their current customer service software because we're a trusted advisor and considered experts in the market. We empower customers with the tools to become CX experts and provide a reliable platform that's easy to implement, resulting in the best ROI.

Who is HubSpot best for

Businesses choose HubSpot because it brings together all their marketing, sales, content, operations, and service tools in one place.

Why is HubSpot so popular : HubSpot contains several products in one platform and each product is powerful on its own. However, if you use these products together, it just makes wonder. This marketing software works best to grow traffic, convert more visitors, and perform complete inbound marketing campaigns to an extent.

9 Affordable HubSpot Competitors

HubSpot competitor Starting price Sales automation
Insightly $99/mo ✔
SharpSpring $449/mo ✔
Keap $159/mo ✔
Salesforce Pardot $1250/mo ✔


While Zendesk provides a complete ticketing system with support for automation and analytics — the biggest downside is its complex interface. New support agents might face a steep learning curve with Zendesk's ticketing UI.

Who is Zendesk main competitor

20 Best Zendesk Alternatives & Competitors (Based on User Reviews & Ratings) Zendesk is a mega player in customer service software, competing primarily with Kustomer, Freshdesk, Intercom and Gorgias.The best HubSpot alternatives at a glance

Best for
Salesforce All-in-one sales and marketing CRM
Zoho CRM Affordable CRM for scaling up a business
Mailchimp Email marketing
Pipedrive Sales-focused CRM

Top HubSpot Marketing Hub Alternatives

  • Zoho CRM.
  • Salesforce Marketing Cloud Account Engagement.
  • Adobe Marketo Engage.
  • Microsoft Dynamics 365 Customer Insights.
  • Oracle Eloqua Marketing Automation.
  • Sage CRM.
  • Act-On Marketing Automation Platform.
  • SAP Marketing Cloud.


Read on because we will explore some common problems that users face when using HubSpot and provide practical solutions to fix them.

  • Problem 1: Making HubSpot work for you.
  • Migrating legacy systems to HubSpot.
  • Duplication of data.
  • Creating custom HubSpot revenue tracking.
  • It's difficult to leave.

What is Zendesk best used for : Zendesk is used for elevating customer support processes, CRM, and providing an end-to-end customer support solution. Key features of Zendesk include live chat, knowledge base, ticketing system, and customer support analytics.

Is Zendesk a Chinese company : Zendesk, Inc. is a Danish-American company headquartered in San Francisco, California. It provides software-as-a-service products related to customer support, sales, and other customer communications.

Is HubSpot the best CRM

If you are planning to start with customer relationship management for the first time, HubSpot CRM is an excellent choice as it is easy to set up and use. Created specifically for small and mid-sized businesses, its tools are designed to solve their unique challenges like small team sizes and limited resources.

Top HubSpot Marketing Hub Alternatives

  • Zoho CRM.
  • Salesforce Marketing Cloud Account Engagement.
  • Adobe Marketo Engage.
  • Microsoft Dynamics 365 Customer Insights.
  • Oracle Eloqua Marketing Automation.
  • Sage CRM.
  • Act-on Marketing Automation Platform.
  • SAP Marketing Cloud.

Best CRM software platforms

  • HubSpot.
  • Less Annoying.
  • Sales Creatio.
  • Apptivo.
  • Insightly.
  • Salesforce.
  • Copper.
  • Zoho.

What is the biggest challenge with HubSpot : 11 Common Challenges Companies Face with HubSpot

  1. Assessing Need and Implications of Going All-in with an All-in-One Platform.
  2. Adapting HubSpot to YOUR Processes.
  3. Developing Automation.
  4. Contacts/CRM Import.
  5. Integrating 3rd Party Tools.
  6. Generating Net New Leads, Increasing Lead Acquisition and Conversion.